Notificación en Español
IMPORTANT SAFETY NOTICE: If you currently own or lease a 2018-2020 Subaru Impreza, Outback, Legacy, Forester, Ascent, BRZ, or WRX vehicle covered by the Denso fuel pump recall, and you have not yet had the recall completed, then please do so as soon as possible. To see if your vehicle is covered by this or any other recall, please visit www.subaru.com/recalls and enter your VIN. To receive a free recall repair, simply contact any authorized U.S. Subaru retailer.
If You Own or Lease or Previously Owned or Leased Certain Subaru Vehicles, You Could Get Benefits from a Class Action Settlement.
A proposed settlement has been preliminarily approved by the Court in a class action lawsuit against Subaru of America, Inc. (“Subaru”) and Denso International America, Inc. (“Denso”) (collectively, “Defendants”) concerning certain Subaru vehicles equipped with Denso low-pressure fuel pumps. If you are included in the Settlement, then you have legal rights and options, and there are deadlines by which you must exercise them.
You are included in the Settlement if you own(ed) or lease(d) certain Subaru vehicles (“Covered Vehicles”) equipped with low-pressure fuel pumps supplied by Denso and its affiliates (the “Fuel Pumps”). The Covered Vehicles include "Recalled Vehicles" (certain 2018-2020 Subaru Impreza, Outback, Legacy, Forester, Ascent, BRZ, and WRX vehicles), and "Additional Vehicles" (certain 2017-2020 Subaru Impreza, Outback, Legacy, Forester, Ascent, Crosstrek, BRZ, and WRX vehicles). You may enter your VIN in the VIN Lookup page to determine if your vehicle is part of the Class.
The Settlement offers several benefits, depending on the vehicle, including (1) an Extended Replacement Parts Limited Warranty for Recalled Vehicles of 15 years, measured from the date of replacement, and up to 150,000 miles, whichever comes first, for replacement fuel pump assemblies installed pursuant to certain recalls issued by Subaru, (2) a Customer Support Program for Additional Vehicles in the form of an Extended New Vehicle Limited Warranty providing prospective coverage of 15 years, measured from the date of original sale or lease of the vehicle, for repairs needed to correct defects, if any, in materials or workmanship in original equipment Fuel Pumps. (3) a complimentary Loaner/Towing Program from Subaru Dealers for vehicles undergoing Fuel Pump replacements pursuant to the Extended Parts Limited Warranty or Customer Support Program, subject to certain terms and conditions explained below, (4) reimbursement of certain out-of-pocket expenses incurred to repair or replace a Fuel Pump of Covered Vehicles, subject to certain terms and conditions explained below, and (5) a reconsideration procedure for denied repair requests, if any, under the Customer Support Program and Extended Replacement Parts Limited Warranty, subject to the terms and conditions of the Settlement. The terms are described in more detail in FAQ 8 and in the Settlement Agreement.